The Guidelines for establishing a poison centre provides information on the services that may be offered by a poison centre as well as detailed practical guidance on planning and operations.
source https://www.who.int/news/item/18-01-2021-who-guidelines-for-establishing-a-poison-centre
source https://www.who.int/news/item/18-01-2021-who-guidelines-for-establishing-a-poison-centre
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